Terms and Conditions

I. GENERAL PROVISIONS AND DEFINITIONS

The avcopartner online store - internet address: www.avco-partner.com, seller on the allegro.pl platform: avco_partner, is run by Avco Coatings sp. z o.o. with its registered office in Warsaw (postal code 04-885) at ul. Halki 23, identified by KRS number 0000565857, NIP 9522137949, REGON: 361955038, e-mail: contac@avco-partner.com, tel. (+48 607496951).
Terms used in the regulations mean:
- delivery costs, which depend on the method of delivering the Goods to the Client,
- commissions and bank fees or other fees charged by system operators through which payment is made.

Regulations - these regulations, referred to in Art. 8 of the Act of July 18, 2002 on the provision of services by electronic means (Journal of Laws No. 144, item 1204) as amended.
Act – without further specification - the Act of July 18, 2002 on the provision of services by electronic means (Journal of Laws No. 144, item 1204) as amended.
Civil Code – the Act of April 23, 1964, Civil Code (Journal of Laws 1964 No. 16 item 93) as amended.
Client - a natural person with full legal capacity, a legal person, or an organizational unit without legal personality granted legal capacity by law, concluding a sales agreement with the Seller by electronic means.
Consumer – a Client defined in Art. 22¹ of the Civil Code.
Seller - Avco Coatings sp. z o.o. with its registered office in Warsaw (postal code 04-885) at ul. Halki 23, identified by KRS number 0000565857, NIP 9522137949, REGON: 361955038.
Online Store – the service run by the Seller at www.avco-partner.com within which the Client may purchase goods offered by the Seller; sales are conducted with the help of electronic devices having access to a telecommunications network in the understanding of the Act of July 16, 2004 - Telecommunications Law.
Goods – a movable item that can be the subject of a sales agreement between the Client and the Seller and is offered by the Seller in the Online Store; descriptions of goods originate from manufacturers' databases and marketing information provided by them.
Sales Agreement – a sales agreement concluded by electronic means, without the simultaneous presence of the parties, using an Account established in the Online Store, email correspondence, or by telephone.
Prices – the gross price of the Goods indicated by the Seller in the Online Store; The Price does not include:
Account – a profile that the Client can access after providing the login and password; the account stores data including the names and surnames of Clients, addresses of residence or stay of Clients, Tax Identification Numbers (NIP) of Clients, phone numbers, email addresses of Clients.
Privacy Policy – a document defining the rules for processing personal data by the Seller.
Cookies - IT data, in particular text files, which are stored on the Client's end device and are intended for using the Online Store websites; Cookies usually contain the name of the website they come from, the time they are stored on the end device, and a unique number.
Goods Manufacturer – the person manufacturing the Goods from whom the Seller purchased them for sale in the Online Store.
Business Days – days from Monday to Friday (from 10:00 AM to 6:00 PM), excluding public holidays.

The Seller provides the following services by electronic means:

concluding sales agreements via the Online Store – in the scope of goods offered in the Online Store.
managing the Client's Account.
newsletter.
sending email messages including primarily confirmation of the conclusion of the sales agreement, withdrawal from the agreement, and data regarding the status of concluded transactions and agreement execution, as well as confirming orders placed by email or telephone and the execution of the complaint procedure.
opinions and comments.
referring to services offering internet payment methods.

The minimum technical requirements necessary for cooperation with the Online Store include:

internet connection.
using an internet browser:

Internet Explorer version 11 or newer with ActiveX, JavaScript, and cookies enabled,
Mozilla Firefox version 34 or newer with JavaScript and cookies enabled,
Google Chrome version 39 or newer with JavaScript and cookies enabled,
Safari version 5 or newer with JavaScript and cookies enabled;

suggested screen resolution of 1024x768 pixels.
software for reading PDF files.
enabled acceptance of cookies.
antivirus software preventing infection of the Online Store.

The Seller has not found any undesirable influence of the Online Store on the operation of standard computer systems of users. This does not exclude the possibility of destabilization of the computer systems of persons using the Online Store in the event of their using software not accepted by operating system manufacturers or the software referred to in section 4. The Seller draws attention to the risks associated with the possibility of unauthorized persons acquiring and modifying Clients' data; therefore, the Client should use software and/or hardware solutions that minimize these risks.
The Seller may at any time change the functionalities of the Online Store it operates, provided that this does not affect the rights and obligations of the Clients.
Prices are dependent on the prices used by the Goods Manufacturers. The Seller may change the Prices in the Online Store, however, it is bound by the price for which the Client ordered the Goods in accordance with the rules applicable in the Online Store. The Seller is obliged to deliver Goods that are free from defects.
The Seller sends a newsletter to Clients and other persons, provided these persons have given their consent. Persons to whom the newsletter is sent have the right to resign from receiving it at any time. The first sentence applies accordingly to messages sent to clients via SMS.

RULES FOR MAKING PURCHASES IN THE ONLINE STORE
Account

Goods may be purchased by a Client who has created an Account in the Online Store using the "Register" option placed on the main page of the Online Store, subject to section 4.
When setting up an Account, the Client is asked to provide:

surname and first names of the service recipient,
address of residence,
correspondence address, if different from the address of residence,
Client's electronic addresses (email),
login,
password,
phone number.

In order to perform agreements or carry out another legal action with the Client, the Seller may process other data necessary due to the nature of the service provided or the method of its settlement.
The Administrator of the data provided by the Client is the Seller. Personal data will be processed for the purposes and on the principles set out in the privacy policy applicable to the Seller. Regardless of the provisions of the Regulations and the privacy policy, the Client has the unlimited right to access their personal data, as well as to correct or delete them. Providing data by the Client is voluntary. The Seller may entrust the processing of Clients' personal data to other entities.
The Client undertakes to provide truthful data, referred to in letter b, which is confirmed by selecting the appropriate option during registration.
Setting up an Account requires the Client to read the Regulations and fully accept its content, and to give consent to the processing of their personal data to the extent necessary for the performance of the services referred to in point I section 3.
In the event of a breach of the provision in letter e, the Seller is entitled to delete the Client's Account from the system and withdraw from sales agreements concluded by electronic means.
The Client may delete the Account at any time or request the Seller to delete it. The request for deletion must be made in writing or via email. The Seller has the right to delete the Client's Account if the Client uses it inconsistently with the Regulations or has not logged in for a period of at least 24 months. The Seller will inform the Client of the intention to delete the Account via email with two weeks' notice.
The Client undertakes to refrain from publishing any illegal or untrue content via the Account. In the event that a third party raises any claim against the Seller related to the Client's use of the Account, the Client shall release the Seller from potential liability, cover all costs associated with the third party's claim (in particular, damages awarded against the Seller in favor of the third party) and all costs associated with the third party pursuing their rights, as well as the defense costs incurred by the Seller. The provisions of the preceding sentence do not exclude the Seller's right to seek compensation from the Client under general rules.
The Client undertakes to refrain from using the Account for any actions aimed at destabilizing the Online Store or any other website, and from using the Account for the purpose of committing crimes or misdemeanors, as well as actions that may cause harm to any natural or legal person. The provisions of letter i apply accordingly.
Logging in to the Account is done by providing the login and password, or via social media portals with which the Online Store cooperates.

Orders and Payments

The Client places orders via the Account, subject to section 4.
The order includes the type of Goods that the Client intends to purchase, its quantity, catalog number, and gross price.
After the Client has selected the Goods and their quantity, the Client shall indicate one of the methods of Goods delivery along with the cost of delivery. The cost of delivering the Goods is borne by the Client and is provided by the Seller before placing the order.
After accepting the method of Goods delivery, the Client selects the payment method. Payment for the purchased Goods can be made:

prepayment – by bank transfer,
via internet payment systems to which the Online Store refers,
cash on delivery (COD) – to the courier, postman, or at the post office/branch,
by personal collection at the Seller's registered office; in this case, payment can be made in cash or by payment card, although for payment by payment card, the Online Store adds 1% of the goods price. All additional fees (in particular commissions, transfer fees, etc.) are borne by the Client.

After selecting the payment method, the Seller informs the Client in the Online Store or via email about the type of selected Goods, its quantity and catalog number, the total value of the order, the delivery method and cost, the payment method, and the deadline by which payment should be made.
The sale is documented by the Seller issuing a VAT invoice in electronic form. At the Client's request, the Seller will issue only a fiscal receipt.
The Client accepts the placed order and the conditions provided by the Seller by pressing the "Confirm" button on the order page. Failure to accept the order means that it is not sent to the Seller and, thus, is not processed further.
After placing the order, the Seller verifies the placed order within two business days and informs the Client via email, through the Account (or via SMS in the case of a telephone order) whether the order will be processed and the time frame for fulfillment – if it is necessary to import the Goods from the manufacturer. Confirmation of order fulfillment results in the conclusion of a Sales Agreement between the parties by electronic means. The Consumer also receives, via email or SMS, the binding regulations and a withdrawal from the agreement form.
The deadline for delivering the Goods may be extended in the event of force majeure, random events, or other circumstances beyond the control of either party, which could not be prevented. Force majeure is understood as a random event or other circumstances beyond the control of either party, which could not be prevented. By force majeure, the parties understand an unpredictable, exceptional situation preventing either party from fulfilling its obligations arising from the agreement and which is not the result of the error or negligence of either party and is insurmountable despite all efforts made.

Delivery of Goods

Before accepting the order, the Seller informs the Client about the method of Goods delivery. Goods are delivered within up to 14 days from the acceptance of the order. The provided shipping price list applies to shipments within the Seller's country. International shipments are priced individually and are subject to client acceptance.
Goods may be delivered:

by courier,
via Polish Post,
to parcel lockers (Paczkomaty),
left for personal collection at the Seller's registered office.

At the time of dispatching the Goods, the Seller sends the electronic VAT invoice or receipt (which is sent along with the Goods) via email, depending on the Client's decision made during the ordering process. The Client authorizes the Seller to issue a VAT invoice without the Client's signature and to issue and deliver VAT invoices electronically.
In the event that the Client does not collect the Goods (in particular when the Goods are returned to the Seller by the courier), the Seller may withdraw from the sales agreement. Withdrawal from the agreement takes place by submitting a declaration of intent to withdraw from the agreement to the Client.
Orders may also be placed via email, telephone, or through internet services where the Seller offers the Goods. In the case of ordering by phone or email, the Seller fulfills its information obligations via SMS or email messages. The preceding sentence applies accordingly to the confirmation of the conclusion of the agreement.

III. WITHDRAWAL FROM THE AGREEMENT AND ITS CONSEQUENCES

The right to withdraw from the agreement without giving a reason is available only to the Consumer.
The right to withdraw from the agreement is regulated in accordance with the rules set out in the Act of May 30, 2014, on consumer rights (Journal of Laws of 2014, item 827), and therefore the Seller informs that:

You have the right to withdraw from this agreement within 14 days without giving any reason.
The withdrawal period expires after 14 days from the day on which you took possession of the goods or on which a third party other than the carrier and indicated by you took possession of the goods.
To exercise the right of withdrawal, you must inform us - Krzysztof Warchoł or Piotr Warchoł Avco Coatings sp. z o.o. with its registered office in Warsaw (postal code 04-885) at ul. Halki 23, identified by KRS number 0000565857, NIP 9522137949, REGON: 361955038, e-mail: contac@avco-partner.com, tel. (+48 607496951) – of your decision to withdraw from this agreement by means of an unequivocal statement (for example, a letter sent by post, fax, or electronic mail).
You may use the model withdrawal form, but it is not mandatory. You may also fill in and submit the withdrawal form or any other unequivocal statement electronically on our website www.avco-partner.com. If you use this option, we will immediately send you a confirmation of receipt of the withdrawal information on a durable medium (for example, by email).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal from the agreement

In the event of withdrawal from this agreement, we shall reimburse to you all payments received from you, including the costs of delivery of the goods (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive ordinary type of delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to exercise your right of withdrawal from this agreement. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
Please send back or hand over the goods or the Product to us at the address Avco Coatings sp. z o.o., Halki 23, 04-885, Warszawa without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this agreement to us. The deadline is met if you send back the goods before the period of 14 days has expired.¹
You are only liable for any diminished value of the goods resulting from the handling other than² what is necessary to establish the nature, characteristics, and functioning of the goods.

The Consumer may withdraw from the agreement via the Online Store, by e-mail, or in writing using the model below, which is also delivered to the Consumer via e-mail after placing the order.

MODEL WITHDRAWAL FORM.

(This form should be completed and returned only if you wish to withdraw from the agreement)

To: Avco Coatings sp. z o.o., Halki 23, 04-885, Warszawa

contact@avco-partner.com

(+48) 607 496 951

I/We(*) hereby inform/inform us(*) about my/our withdrawal from the agreement of sale of the following goods(*) agreement of delivery of the following goods(*) agreement for specific work consisting in the performance of the following goods(*)/for the provision of the following service(*)

Date of conclusion of the agreement(*)/receipt(*)

Name and surname of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only if the form is submitted in paper version)

Date

(*) Delete as appropriate.

The right to withdraw from a concluded agreement does not apply to the consumer in relation to agreements:

for the provision of services, if the entrepreneur has fully performed the service with the express consent of the consumer, who was informed before the start of the service that after the entrepreneur has fulfilled the service, they will lose the right to withdraw from the agreement;
where the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control, and which may occur before the expiry of the deadline to withdraw from the agreement;
where the subject of the service is a goods subject to rapid deterioration or having a short shelf life;
where the subject of the service is a goods supplied in a sealed package which, after opening the package, cannot be returned due to health protection or hygiene reasons, if the package was opened after delivery;
where the subject of the service are goods which, after delivery, due to their nature, become inseparably connected with other goods;
where the consumer has explicitly requested the entrepreneur to come to them to carry out urgent repair or maintenance; if the entrepreneur provides additional services other than those requested by the consumer, or supplies goods other than spare parts necessary for the repair or maintenance, the right to withdraw from the agreement is available to the consumer in relation to the additional services or goods;
where the subject of the service are sound or visual recordings or computer programs supplied in a sealed package, if the package was opened after delivery;
concluded by way of a public auction;
for the supply of digital content that is not recorded on a tangible medium, if the performance has begun with the express consent of the consumer before the expiry of the deadline to withdraw from the agreement and after informing them by the entrepreneur about the loss of the right to withdraw from the agreement.

As a result of withdrawal from the agreement by the Consumer, the agreement is considered not concluded. If the consumer submitted a declaration of withdrawal before the Seller accepted their offer, the offer ceases to be binding. In connection with the provisions of the preceding sentences:

The Seller is obliged to immediately, no later than within 14 days from the day of receiving the Consumer's declaration of withdrawal from the agreement, refund all payments made by the Consumer, including the costs of delivery of the goods. The Seller shall make the reimbursement using the same means of payment as used by the Consumer, unless the Consumer has expressly agreed to a different method of return that does not entail any costs for them. In particular, the Consumer may request a refund of the price by bank transfer; in this situation, they are obliged to send the Seller's e-mail address the exact details for the transfer, in particular the account number, bank name, and other data necessary to execute the transfer. In the event of the Consumer ordering a refund to a foreign account, the Seller is not obliged to bear the costs of the transfer to the foreign account, unless the Consumer made the payment from such an account.
If the Consumer chose a method of delivery other than the least expensive ordinary method of delivery offered by the Seller, the Seller is not obliged to refund the additional costs incurred by the Consumer.
The Consumer is obliged to return the Goods to the Seller or hand it over to a person authorized by the Seller to collect it immediately, but no later than 14 days from the day on which they withdrew from the agreement, unless the Seller offered to collect the Goods themselves; the deadline is met if the Goods are sent back before its expiry.
The Consumer bears only the direct costs of returning the Goods, unless the Seller agreed to bear them or did not inform the Consumer about the need to bear these costs.
If the agreement was concluded outside the business premises and the Goods were delivered to the Consumer at the place where they resided at the time of concluding the agreement, the Seller is obliged to collect the Goods at its own expense when, due to the nature of the goods, it cannot be sent back in the usual way by post. The Consumer undertakes to secure the Goods handed over to the Seller in a manner analogous to the security used by the Seller. In particular, the Consumer may use the original packaging if it is able to secure the shipped Goods.
The Consumer is responsible for the diminished value of the Goods resulting from using it in a manner exceeding what is necessary to establish the nature, characteristics, and functioning of the Goods, unless the Seller failed to inform the consumer about the right of withdrawal.
At the time of the Consumer's withdrawal from an agreement concluded remotely or outside the business premises, supplementary agreements related to it concluded by the Consumer expire, if the service is fulfilled under them by the Seller or a third party on the basis of an agreement with the Seller. The Consumer does not bear the costs associated with the expiry of these agreements, with the exception of the costs specified in section 5 letters b and d. If the supplementary agreement was concluded with a third party, the entrepreneur informs that person about the consumer's withdrawal from the agreement.
WARRANTY AND COMPLAINTS

The Seller's address for warranty and complaint matters is: Avco Coatings sp. z o.o., Halki 23, 04-885, Warszawa; email: contact@avco-partner.com

Before accepting the shipment of the Goods, the Client is obliged to check whether the packaging has been violated or damaged. If the packaging is violated or damaged, the Client undertakes not to accept the Goods. At the same time, the Client should notify the Seller of the fact of violation or damage to the packaging via e-mail at contact@avco-partner.com.

Warranty
Goods sold in the Online Store may be covered by a manufacturer's warranty.
Warranty repairs are carried out by the Goods manufacturer or a person authorized by them, to whom the Seller transfers the Goods along with a detailed description of the defect for which the Client is complaining. The description of the defect, referred to in the preceding sentence, is prepared by the Client.
Warranty conditions, in particular its duration, are determined by the warranty card attached to the Goods by its manufacturer.
Statutory Warranty (Consumer Conformity)

The statutory warranty for entrepreneurs is excluded.

The Seller ensures that the Goods are in conformity with the agreement, which means, in particular, that its:

* description, type, quantity, quality, completeness, and functionality,

* suitability for the specific purpose for which the consumer requires it, about which the consumer notified the entrepreneur at the latest at the time of concluding the agreement and which the Seller accepted,

are in conformity with the agreement.

In addition, the Seller ensures that the Goods:

* are fit for the purposes for which goods of that kind are normally used, taking into account applicable law, technical standards, or good practices;

* are of the quantity and possess the features, including durability and safety, which are typical for goods of that kind and which the consumer may reasonably expect, taking into account the nature of the goods and the public assurances made by the entrepreneur, its legal predecessors, or persons acting on their behalf, in particular in advertising or on the label, unless the Seller proves that: they were not aware of the given public assurance and, reasonably assessing, could not have been aware of it, the public assurance was rectified before the agreement was concluded, with the observance of the conditions and form in which the public assurance was made, or in a comparable manner, the public assurance did not influence the consumer's decision to conclude the agreement;

* must be supplied with the packaging, accessories, and instructions which the consumer may reasonably expect to receive;

* must be of the same quality as the sample or model that the Seller made available to the consumer before the agreement was concluded, and correspond to the description of such sample or model.

The Seller is not liable for the lack of conformity of the goods with the agreement in the scope referred to above, if the consumer, at the latest at the time of concluding the agreement, was clearly informed that a specific feature of the goods deviates from the requirements of conformity with the agreement specified above and expressly and separately accepted the lack of the specific feature of the goods.
The Seller is liable for the lack of conformity of the goods with the agreement resulting from the improper installation of the goods, if:

* it was carried out by the Seller or under their responsibility;

* the improper installation carried out by the consumer resulted from errors in the instructions provided by the Seller or a third party.

The Seller is liable for the lack of conformity of the goods with the agreement existing at the time of its delivery and revealed within two years from that moment, unless the goods' shelf life, specified by the Seller, its legal predecessors, or persons acting on their behalf, is longer. It is presumed that the lack of conformity of the goods with the agreement that appeared before the lapse of two years from the time of delivery of the goods existed at the time of its delivery, unless proven otherwise or the presumption cannot be reconciled with the specifics of the goods or the nature of the lack of conformity of the goods with the agreement. The Seller cannot invoke the lapse of the deadline to ascertain the lack of conformity of the goods with the agreement if the Seller fraudulently concealed this defect.
If the goods are not in conformity with the agreement, the consumer may demand their repair or replacement.
The Seller may carry out a replacement when the consumer demands repair, or the Seller may carry out a repair when the consumer demands replacement, if bringing the goods into conformity with the agreement in the manner chosen by the consumer is impossible or would require excessive costs for the Seller. If both repair and replacement are impossible or would require excessive costs for the Seller, they may refuse to bring the goods into conformity with the agreement.
When assessing the excessive nature of the costs for the Seller, all circumstances of the case are taken into account, in particular the significance of the lack of conformity of the goods with the agreement, the value of the goods in conformity with the agreement, and the excessive inconvenience to the consumer resulting from the change in the method of bringing the goods into conformity with the agreement.
The Seller carries out the repair or replacement within a reasonable time from the moment the Seller was informed by the consumer about the lack of conformity with the agreement, and without excessive inconvenience for the consumer, taking into account the specifics of the goods and the purpose for which the consumer acquired it. The costs of repair or replacement, including in particular the costs of postage, transport, labor, and materials, are borne by the Seller.
The consumer makes the goods subject to repair or replacement available to the Seller. The Seller collects the goods from the consumer at its own expense.
If the goods were installed before the lack of conformity of the goods with the agreement was revealed, the Seller shall dismantle the goods and install it again after repair or replacement, or commission these activities at their own expense.
The consumer is not obliged to pay for the ordinary use of the goods that was subsequently replaced.
If the goods are not in conformity with the agreement, the consumer may submit a declaration of price reduction or withdrawal from the agreement when:

* The Seller refused to bring the goods into conformity with the agreement,

* The Seller did not bring the goods into conformity with the agreement,

* The lack of conformity of the goods with the agreement persists despite the Seller having attempted to bring the goods into conformity with the agreement;

* The lack of conformity of the goods with the agreement is significant enough to justify a price reduction or withdrawal from the agreement without prior use of the remedies specified above,

* The Seller's statement or the circumstances clearly indicate that they will not bring the goods into conformity with the agreement within a reasonable time or without excessive inconvenience for the consumer.

The reduced price must remain in such a proportion to the price resulting from the agreement as the value of the goods not in conformity with the agreement remains to the value of the goods in conformity with the agreement.
The Seller refunds the amounts due to the consumer as a result of exercising the right to a price reduction immediately, no later than within 14 days from the day of receiving the consumer's declaration of price reduction.
The consumer cannot withdraw from the agreement if the lack of conformity of the goods with the agreement is immaterial. It is presumed that the lack of conformity of the goods with the agreement is material.
If the lack of conformity with the agreement concerns only some of the goods supplied under the agreement, the consumer may withdraw from the agreement only in relation to those goods, and also in relation to other goods purchased by the consumer together with the non-conforming goods, if it cannot reasonably be expected that the consumer would agree to keep only the conforming goods.
In the event of withdrawal from the agreement, the consumer shall immediately return the goods to the Seller at the Seller's expense. The Seller refunds the price to the consumer immediately, no later than within 14 days from the day of receiving the goods or proof of its dispatch.
The Seller makes the reimbursement using the same means of payment as used by the consumer, unless the consumer has expressly agreed to a different method of return that does not entail any costs for them.
The consumer may withhold payment of the price until the entrepreneur fulfills the obligations related to repair, replacement, price reduction, or withdrawal from the agreement.
PERSONAL DATA

Avco Coatings sp. z o.o., with its registered office in Warsaw, ul. Halki 23, implements the personal data protection policy provided for in Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation - GDPR).
Personal data is collected and processed on the principles set out in the "Privacy Policy," which constitutes an appendix to these regulations. It is available at https://avco-partner.com/polityka-prywatnosci.

FINAL PROVISIONS

These regulations are valid from 2020.06.30.
The provisions of these regulations may be changed. Reasons for changing the Regulations may include changes to the profile of the Online Store, introduction of new services, changes in the Seller's data (including legal form), changes in the functionality of the Online Store, changes in the operating rules of the online store, changes in universally binding legal provisions, recognition of any of the provisions of the regulations as an inadmissible contractual clause. The Seller shall notify Clients of each change to the regulations 21 days in advance. The notification referred to in the preceding sentence will be made via email and in the Online Store. In the event of a change to the Regulations, the Client will be asked to accept the change. Refusal to accept the regulations will authorize the Seller to delete the Client's account.
The law applicable to the resolution of all disputes arising from the application of the Regulations or the execution of concluded agreements is Polish law.
The Client may also use out-of-court methods of handling complaints and pursuing claims, in particular by using mediation or arbitration court proceedings.
The Consumer may refer the matter to the municipal (district) consumer ombudsman. A list of locally competent consumer ombudsmen is available on the website of the Office of Competition and Consumer Protection - https://www.uokik.gov.pl/rzecznicy.php.
Pursuant to Regulation (EU) No 524/2013 of the European Parliament and of the Council of May 21, 2013, on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC, the Seller informs that the platform for the online system for resolving disputes between consumers and entrepreneurs at the EU level is located at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=PL.